Training Plans 

  

 

 

 

 

 

 

TRAINING & DEVELOPMENT (Hospitality Industry)

Beyond Management Training & Development program for hospitality industry provides a platform, where students and young professionals from all over the world, get an opportunity to participate in various educational, Practical training & development program to improve their knowledge in American techniques, methodologies, or expertise in their field of endeavors, gain understanding, acquire knowledge and develop skills for living and to make American Public understand their culture and society

Training & development areas:

 1.                  Front Office Operations and Management

2.                  Sales and Marketing

3.                  Yield Management

4.                  US Based Hospitality Research and Development

5.                  Smith Travel Research Reports (Start Reports)

6.                  Encore, Fidelio and Profit Manager Property 

                     Management Systems

7.                  US hospitality financial methodologies

Training & development will also cover the following hospitality management topics that are relevant to her on the job training: 

1.                  Conducting Hospitality Orientation and Training

2.                  Time Management

3.                  Public Speaking

4.                  Leadership

5.                  You as a supervisor

6.                  Handling Problems and Conflicts

7.                  Motivation and Team Building

8.                  Improving Communication

9.                  Improving Employee Performance

10.              Staffing and Scheduling

 Participant in our training & development program will be responsible for undertaking any tasks assigned by their supervisor within the particular training department. Participant will undertake on the job training shadowing front desk agent, guest service associate, reservations agent, PBX clerk, sales coordinator and administrative assistant on a constant and well-balanced rotation basis. On hand training in all of these departments will help them achieve their objectives of learning American way of Hospitality and entire operational side of a full service hotel

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